Welcome to our FAQ section where we answer some of the most commonly asked questions about pet transportation.
At Jetfast Pet Express, we understand that transporting your furry friend can be a complex process, which is why we've created this section to provide you with the information you need to make an informed decision.

First and foremost, it's important to note that every pet transportation situation is unique. However, with our years of experience in the industry, we've seen it all and are here to guide you through the process. To start, it's essential to research the requirements for the country you're traveling to, including any specific paperwork or health certificates needed for your pet. This can vary greatly from country to country, so it's crucial to stay informed.

Once you have a better understanding of the requirements, it's time to start planning your pet's transportation. Our team of experts can assist with everything from flight arrangements to customs clearance and delivery to your final destination. We also offer a range of pet transportation services, including private home boarding and pet relocation, to cater to your specific needs.

In addition to our services, we've also compiled a list of frequently asked questions to help address any concerns or queries you may have.

Our goal is to make the pet transportation process as stress-free as possible for both you and your furry friend.

At Jetfast Pet Express, we believe that every pet deserves the best possible care during transport, and we're committed to providing just that. Contact us today to learn more about our pet transportation services and how we can assist you and your furry friend with a safe and comfortable journey.

To start with, creating a solid plan is crucial to ensure a stress-free journey for your beloved pet. First and foremost, conducting research on the import rules, scheduling necessary vet visits, and preparing the required paperwork is essential. Additionally, choosing the right airline is a crucial decision that must not be taken lightly. After that, you’ll need to determine the best route for your pet and provide crate training in advance to help your pet feel more comfortable during their journey. With careful planning and attention to detail, you can ensure that your pet has a safe and comfortable journey to their new destination. At Jetfast Pet Express, our team of experts is here to provide guidance and support throughout the entire process.

It would be wonderful to have our furry friends travel in the cabin with us, but it’s usually not possible due to airline and country regulations. For international flights, pets typically must fly in cargo. Rest assured, the livestock cargo hold is equipped with temperature and pressure controls to keep your pet safe and comfortable during their journey.

Safety is our top priority when it comes to moving your beloved pets. We understand your concerns, but we can assure you that pet air travel is safe when all necessary steps are taken beforehand. At Jetfast Pet Express, we believe in the safety of pet travel and have extensive experience in transporting pets across the globe.

To ensure the safety of your pet, we recommend choosing a pet-friendly airline with a cargo area that is pressure and temperature controlled, and with established pet-safe policies in place. The air crate must be appropriately sized for your pet, allowing enough space to stand up, lie down and turn around. A crate that is too big or too small is potentially not safe.

Pets are not fed before or during the flight to limit soiling of the crate which could make your pet uncomfortable. However, water containers are fitted in every crate, and these are refilled before departure and at any stopovers.

To ensure the safety of your furry friend during transport, it’s important to note that most airlines prohibit the use of toys. This is because they can pose a choking hazard and cause potential harm. Additionally, collars and leads must be removed before travel to avoid any incidents.

Even though toys are not allowed, there are ways to help your pet feel more comfortable during the journey. Including familiar bedding or an item of clothing with your scent can help to reduce stress and anxiety for your furry friend. Our team at Jetfast Pet Express understands the importance of your pet’s well-being during transport and will work with you to ensure their comfort every step of the way.

While transporting pets by air, most airlines have specific health requirements that must be met before boarding. Therefore, it’s generally not recommended or required to use sedatives for pets. The use of sedatives can cause adverse reactions or breathing difficulties due to changes in air pressure during the flight. As such, it’s important to ensure that your pet is in good health and comfortable during the journey.

Just like the first time flying for humans, pets may feel disoriented and confused after their journey. However, pets tend to adapt quickly and are often excited to see their owners at the end of their journey. If there is a time difference, your pet may experience a little bit of jetlag and may need to be fed or walked at unusual times until they fully adjust.

It’s not uncommon for pet owners to have their pets transported separately. That’s why it’s important to hire a pet relocation service that can provide reassurance that your pet is well taken care of during their journey. Rest assured that you can always contact us for any concerns you may have.

Upon arrival, you will need to meet your pet at the destination airport and go through the customs clearance process. If you can’t collect your pet on arrival, you can nominate a family member or agent on your behalf, and we may be able to arrange this for you. Just let us know in advance.

At Jetfast Pet Express, our team can provide you with valuable advice regarding the necessary documentation for your pet’s destination. If you’re unsure about the vaccination cards or passports that may be required for your pet’s safe and legal travel, don’t hesitate to contact us. We’re here to help and guide you through the process to ensure that your pet’s journey is stress-free and comfortable.