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About Us

Let Us Move Your Pet With Love And Care

“Our Mission is to ensure everyone who loves their pet can take them on their journey through life. After all they are not just a pet but part of your family!”


We Specialise in moving pets to & from South East Asia.

“Our Specialist team has the expertise and ability to manage and arrange your pets travel to wherever
your destination is located.”

Jetfast Pet Express, is a family owned and managed company specialising in
the relocation of pets to and from Asia. Our network covers over 135 countries worldwide. Our specialist
team have the expertise and ability to manage and arrange your pets travel wherever the destination,
combined with our own Staff located in Jakarta, Kuala Lumpur, Australia & other regions of SE Asia.You can be assured of our total commitment from the
moment we pick up your fur baby to the joyous time upon delivery…..THIS IS OUR PERSONAL FAMILY
PROMISE TO YOU!                      

“The relocation process can be daunting, the customs and quarantine rules are complicated and are different in every country”
Using a professional pet relocation service can take away the stress and anxiety and ensure the best possible move is planned. We will keep you informed and guide you every step of the way. From the moment you call us to arrange a move, to the moment you are united with your fur baby at the other end. Our staff understand the passion and love people have for their fur babies and whilst in our care, we treat them as our family.

Australia from Asia (excluding snub nose breeds)

When relocating to Australia, it is vitally important that the planning to relocate your fur baby starts at least 7 to 8 months prior to your preferred date of arrival.
Note the following important points below:
We require a blood test be done for Ehrlichia canis before Jetfast Pet Express will accept your dog for relocation. If your fur baby fails this test then your dog cannot be relocated to Australia at this time. Cats do not require testing for Ehrlichia canis. Your dog or cat must have a microchip implanted to ISO standards and a current Rabies vaccination. 30 days after this vaccination. We can then draw the blood sample for the first Rabies blood titre test ( RNATT ) and send it to an Australian approved ( OIE ) laboratory in the UK or Australia. Your pet can enter Australia 180 days after the blood sample arrives at the OIE lab. Note results can take up to 3 to 4 weeks to be available. Jetfast Pet Express uses Singapore, United Kingdom, Amsterdam, Brunei or New Zealand as our transit location for our dogs relocating to Australia. The transit point we use depends on the breed of your fur baby & your particular circumstances. Note: the time in our Australian approved transit locations can vary for between 45 to 90 days depending on holidays and peak seasons, available space in quarantine whilst your pet undergoes the second round of testing and treatments as required by Australian Quarantine. Of course, owners can find their own accommodation for both themselves & and keep their pets with them during this testing process
Australia / NZ to South East Asia
Your dog must have a microchip implanted to ISO standards & each country has different requirements, so best to chat with our Team for current regulations. Australia & NZ only allows relocation of pets from Australia to SE Asia as air cargo. Hand carry or unaccompanied baggage/excess baggage is not permitted.
New Zealand from Asia (Excluding snub nose)
New Zealand requires your pet to reside in an approved country for six months, Jetfast Pet Express currently uses private home boarding facilities located in Kuala Lumpur, pets are in a cage freeenvironment & allowed to free roam at all times.Cats are boarded in our cage free facility located in a private home in Kuala Lumpur for the required six months. Pets will require microchipping and rabies vaccinations in the origin country prior to departing for Malaysia, there is no need to do the Rabies Blood titre test in the origin country.Our vets in Malaysia will do the required testing after arrival in Malaysia as well as the all prescribed treatments required by NZ quarantine.Of course, owners are welcome to find their own accommodation in Malaysia and keep their pets with them whilst blood testing & other required treatments are in progress. “
New Zealand from Indonesia (Excluding snub nose)
We also offer V.I.P. services on a total door to door basis. As well as all the export requirements, we arrange customs clearance at destination and ground handling services in Europe, United Kingdom, United States and Asia with delivery from the airport direct to your home in air-conditioned vehicles. If requested, we CAN even send a staff member to accompany your pet all the way, this is our Platinum Service.