About Us
ABOUT US
We Specialise in moving pets to & from South East Asia.
“Our Specialist team has the expertise and ability to manage and arrange your pets travel to wherever
your destination is located.”
Jetfast Pet Express, a proud member of IPATA is a family owned and managed company specialising in the relocation of pets to and from Asia. Our network covers over 135 countries worldwide. Our specialist team have the expertise and ability to manage and arrange your pets travel wherever the destination, combined with our own Staff located in Jakarta, Kuala Lumpur, Australia & other regions of SE Asia, plus a vast network of IPATA Agents with whom we have developed strong relationships, based on a high level of service, performance & communication. You can be assured of our total commitment from the moment we pick up your fur baby to the joyous time upon delivery…..THIS IS OUR PERSONAL FAMILY PROMISE TO YOU!
“The relocation process can be daunting, the customs and quarantine rules are complicated and are
different in every country”
Using a professional pet relocation service can take away the stress and anxiety and ensure the best
possible move is planned. We will keep you informed and guide you every step of the way. From the
moment you call us to arrange a move, to the moment you are united with your fur baby at the other
end. Our staff understand the passion and love people have for their fur babies and whilst in our care, we
treat them as our family.
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Gizmo - Garfield cat Jakarta to Sydney Australia
Gizmo on the first stage of his relocation from Jakarta to Sydney Australia being hand carried in the cabin of KLM from Jakarta to Malaysia where he will spend 2 months or so in our cage free cattery whilst he does the next tests to comply with the rules of Australian Quarantine -
Toma - Relocation from Indonesia to Australia
A gorgeous little dog we are relocating from Indonesia to Australia via Malaysia. -
Marley - Indonesia to Australia
Marley, gorgeous little dog we are relocating from Indonesia to Australia. -
Bull & Lulu Steeplechase
Bull & Lulu exercising whilst waiting in our Penang , Malaysian boarding facility - final destination is Auckland NZ -
Puddle Malaysia to Indonesia
Relocating a dog puddles from Malaysia to Batam , Indonesia , relocation done personally by our Indonesian manager Rudi Sugiarto.
Australia from Asia (excluding snub nose breeds)
When relocating to Australia, it is vitally important that the planning to relocate your fur baby starts at
least 7 to 8 months prior to your preferred date of arrival.
Note the following important points below:
We require a blood test be done for Ehrlichia canis before Jetfast Pet Express will accept your dog for
relocation. If your fur baby fails this test then your dog cannot be relocated to Australia at this time. Cats
do not require testing for Ehrlichia canis.
Your dog or cat must have a microchip implanted to ISO standards and a current Rabies vaccination. 30
days after this vaccination. We can then draw the blood sample for the first Rabies blood titre test (
RNATT ) and send it to an Australian approved ( OIE ) laboratory in the UK or Australia.
Your pet can enter Australia 180 days after the blood sample arrives at the OIE lab. Note results can take
up to 3 to 4 weeks to be available.
Jetfast Pet Express uses Singapore, United Kingdom, Amsterdam, Brunei or New Zealand as our transit
location for our dogs relocating to Australia. The transit point we use depends on the breed of your fur
baby & your particular circumstances.
Note: the time in our Australian approved transit locations can vary for between 45 to 90 days
depending on holidays and peak seasons, available space in quarantine whilst your pet undergoes the
second round of testing and treatments as required by Australian Quarantine.
Of course, owners can find their own accommodation for both themselves & and keep their pets with
them during this testing process
- The Amsterdam option has no requirement for quarantine, Brunei is 14 days home quarantine, Singapore is 30 days quarantine & NZ is 10 days quarantine. With the NZ option, there is no requirement to further quarantine in Australia. Your pet can be picked up from whichever airport you choose.
- Hand carry, in cabin or excess baggage are not permitted for entry into Australia or NZ, pets must be consigned cargo
- Australian quarantine is 10 days and visits are not permitted.
- Upon release from Australian quarantine, we can arrange delivery to all Australian major cities.
Australia / NZ to South East Asia
Your dog must have a microchip implanted to ISO standards & each country has different requirements,
so best to chat with our Team for current regulations. Australia & NZ only allows relocation of pets from
Australia to SE Asia as air cargo. Hand carry or unaccompanied baggage/excess baggage is not
permitted.
New Zealand from Asia (Excluding snub nose)
New Zealand requires your pet to reside in an approved country for six months, Jetfast Pet Express
currently uses private home boarding facilities located in Kuala Lumpur, pets are in a cage freeenvironment & allowed to free roam at all times.Cats are boarded in our cage free facility located in a private home in Kuala Lumpur for the required six
months.
Pets will require microchipping and rabies vaccinations in the origin country prior to departing for
Malaysia, there is no need to do the Rabies Blood titre test in the origin country.Our vets in Malaysia will do the required testing after arrival in Malaysia as well as the all prescribed treatments required by NZ quarantine.Of course, owners are welcome to find their own accommodation in Malaysia and keep their pets with them whilst blood testing & other required treatments are in progress.
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- New Zealand requires your pet to reside in an approved country for six months, Jetfast Pet Express using boarding facilities located in Penang,Malaysia wherepets are in a cage free environment & allowed to free roam during the day, there is even a swimming pool for dogs who love the water!
- Cats are boarded in our cage free facility located in a private home in Kuala Lumpur for the required six months.
- Pets will require microchipping and rabies vaccinations in Indonesia prior to departing for Penang.
- Of course,owners are welcome to find their own accommodation in either Penang or Kuala Lumpur, and keep their pets with them whilst testing is in progress.
- There is no need to do the Rabies Blood titre test in Indonesia. Our vets in Malaysia will do the required testing after arrival in Malaysia as well as the all prescribed treatments required by NZ quarantine.
New Zealand from Indonesia (Excluding snub nose)
We also offer V.I.P. services on a total door to door basis. As well as all the export requirements, we arrange customs clearance at destination and ground handling services in Europe, United Kingdom, United States and Asia with delivery from the airport direct to your home in air-conditioned vehicles. If requested, we CAN even send a staff member to accompany your pet all the way, this is our Platinum Service.